Atlantic Health System

Building a production-grade AI platform for mission-critical healthcare operations

Industry

Healthcare

Technologies used

OCR

The challenge

Atlantic Health System needed to relaunch a mission-critical digital product that supported patient access and clinical workflows. The platform needed to integrate complex healthcare systems under strict regulatory and compliance requirements, while delivering high performance and reliability. Building AI capabilities on top of fragmented platforms risked instability in an environment where failure was not an option.

The solution

GIGA IT developed a production-grade application end to end, design and embedding AI capabilities as a core component of the platform. This included integrating technologies such as OpenAI and OCR to automate and enhance patient access and clinical workflows, while ensuring seamless connectivity with Epic Systems. The platform was built with a strong focus on reliability, scalability, and compliance, enabling Artificial Intelligent features to operate safely and consistently in real clinical environments.

The results

  • A production-grade AI solution reliably operating in mission-critical clinical environments.
  • Seamless integration of Inteligent capabilities within core healthcare systems and workflows.
  • Improved efficiency and user experience across patient-facing and operational processes.
  • A scalable foundation ready to evolve with new models and capabilities.
Unicef

GIGA IT helped us move our AI initiatives from concept to a platform that actually works in production. The solution integrates seamlessly with our clinical systems and gives us the confidence to scale AI without compromising reliability.

Digital Health Leader

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